Providing training to around 1800 professionals in the tourism sector is the objective of “Skills of the Future Algarve”, an «ambitious» training project that Turismo de Portugal and Turismo do Algarve presented yesterday, Monday, February 5th, and which should be launched this month.
This training program “will involve a vast group of professionals, preparing them and providing them with skills and tools that allow them to improve their performance and consequently the results of tourism activity and the perception of value by customers regarding the excellence of the service. service in the sector", according to the two entities promoting the initiative.
Under this project, “using the Hospitality and Tourism schools of Faro, Portimão and Vila Real de Santo António, 440 hours of online training».
Turismo do Algarve and Turismo de Portugal estimate «involving 1800 participants from the regional tourism sector in the areas of Leadership and Team Management, Management Skills, Marketing and Digital Literacy, Service Excellence in the Tourism Sector and Sustainable Management of Resources and Water Efficiency ».
The program will take place at two different times, the first running from February to May and the second from October to December, so as not to catch up with the high season. Four are also planned bootcamps face-to-face courses at the three hospitality schools, one for each thematic area. «At the end of the online actions, a face-to-face session will take place involving all participants».
«This program arises as a response to the needs identified by the main sector associations and its primary objective is to support tourism entrepreneurs in their activity, providing a comprehensive set of training actions in crucial areas for the sector. Excellence in the service provided is a non-negotiable commitment for the Algarve, and the training of professionals is an essential pillar to achieve this goal in this fundamental sector for the regional economy”, stated André Gomes, president of Turismo do Algarve, during the launch of the program , which was also attended by Carlos Abade, president of Turismo de Portugal.
«The most recent results regarding the performance of tourist activity in 2023 attest to the Algarve's continued success and position the region as the country's main tourist destination. With a sum of records, from the number of guests to the revenue from tourist accommodation, from golf rounds to the passengers flown at Faro, these results are testimony to the success of tourist activity in the Algarve and it is extremely important to use this impulse to qualify resources, train people and raise awareness in organizations and companies for the future positioning of the region”, concluded André Gomes.
This offer comes following a survey that Turismo do Algarve and Turismo de Portugal launched, to assess training needs within the business sector, «with a view to identifying priority areas of competence, and trends in the sector were also analyzed».
«The Portuguese Tourism Schools Network then created a set of programs in different areas that can be attended entirely or in blocks, depending on needs. Content adapted to the sector and applicable to different areas of tourism activity were then developed. At a later stage, the application of the content in a professional context will be evaluated, aiming to introduce possible improvements», conclude the two entities.
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