Covid Lares do ABC line answered 2920 calls in one year

According to Nuno Marques, «the service was fast and efficient and was available at any time of the day»

2.920 calls in a year. The Covid Lares Line (707 20 70 70), which is operated nationally by the Algarve Biomedical Center (ABC), celebrates this Saturday, 2 October, a year ofand functioning and has 'played an essential role'. 

This line appeared in October 2020 with a clear objective: clarifying households about any doubts they may have related to the pandemic, such as rules or procedures to be followed when dealing with suspected cases of Covid-19.

According to data from the Ministry of Labour, Solidarity and Social Security, most calls were made from the districts of Lisbon (16%), Porto (9,3%), Setúbal (5,9%) and Braga (5,8% ).

In declarations too Sul Informação, Nuno Marques, president of ABC, considered this line to have played, throughout this year, «an essential role», contributing «to the solution of the situations raised».

"The service was fast and efficient and was available at any time of the day," he added.

Since July, the Covid Lares Line has also been monitoring the implementation of the SupERa platform, an initiative that aims to make users monitor symptoms of Covid-19 or other respiratory diseases.

That is: the platform gives guidance to those who work in homes on what decision to take in view of the patient's clinical condition.

In total, according to the Government, “more than 645 homes, with almost 3 thousand users to be monitored”, registered on this platform.

“Under the SupERa Platform, a total of 1.672 oximeters have already been distributed to a total of 1.567 institutions,” he adds.

«In addition to answering the calls made by the homes, the Covid homes line was very proactive and made 14981 calls to the institutions, contributing to the information and to the launch and implementation of other very relevant initiatives, such as the SupERa platform, which already has more than 60.000 uses», concludes Nuno Marques.