Teatro das Figuras continues to be the only theater at national level to bear the certification of its Quality Management System, by the ISO 9001:2008 standard, conferred by SGS ICS, on the 7th of September 2009, Day of the City of Faro.
Following the Renewal Audit, which took place on the 24th and 25th of July, the Audit Team considered that the company "has established adequate policies, objectives and performance indicators and monitors their evolution" as well as "demonstrated adequate implementation, maintenance and continuous improvement of the management system and its effectiveness”.
As one of the main strengths of the management system, the Audit Team highlighted the “involvement of the entire management team in monitoring and pursuing the objectives and improvements of the Quality Management System”, which clearly reflects the commitment of the Board of Directors and its collaborators to the quality of service provided by Teatro das Figuras.
Francisco Paulino, Chairman of the Board of Directors of TMF, EM, did not fail to stress that “it is with great satisfaction that we see our effort to continuously improve the service provided, be recognized and certified”.
Essential for monitoring the System and the performance of the various services provided at Teatro das Figuras has been the collaboration of its public, who on several occasions were asked to give their opinion by filling in satisfaction questionnaires.